![]() In my excitement to talk about how to develop the training, I failed to evaluate my audience and meet their needs. At one point, one of the managers cut me off, saying “I’m not interested in the details.” Humiliating? Yes. The problem was, the most powerful voices in the room were managers who were more interested in the strategy of the training program, not the details. I came prepared to discuss content and direction. Personally, I was once in a kickoff meeting during which I failed (epically) to do this. Is there someone clearly in charge? What are the attitudes toward this project? Are there team members you need to “win over” or is everyone on the same page? Are there any conflicts among the team regarding what their needs are, or the direction they would like to take? ![]() Listen to what they’re saying but also, get a sense of how the team works together. You need to be very aware of your audience during kickoff. This is the most important tool the ID can bring to this meeting. At the end of the meeting, they said, “I know this subject matter is kind of boring, but I’m actually really looking forward to taking this training course!” That’s exactly the reaction we want to hear! This not only can create some enthusiasm and momentum during the meeting it also shows that you’ve prepared for the meeting and have the intent to make their project successful.ĭuring a recent kickoff, we reviewed their PowerPoint deck prior to the meeting, and made some suggestions on the direction we could take to engage the learner. Reviewing the content in advance will probably spark some initial ideas you can take back to the group. If possible, ask to see some content related to the training you’ll be developing. This helps stakeholders envision ways to present content in a manner that engages the learner and improves retention. For example, if the learning solution at hand is an eLearning module, we like to illustrate some ideas by providing examples of functionality or design. When we go into a kickoff, we build in time to discuss creative direction. But the kickoff is a good time to address any initial concerns when stakeholders are defining their needs, or to encourage the stakeholders to consider best practices that will improve the quality of the product.
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